| A | B |
| Medicare Advantage | MA |
| HEDIS | Healthcare Effectiveness Data and Information Set |
| Claim Appeals | Official request for reconsideration of a previous denial. |
| Project Scheduler | My job |
| Paper Charts | Most common method of retrieval. |
| Retrieval Methods | Ways we receive medical records. |
| Electronic Charts | Done via a secure web address. |
| Abstract Case | Typically requested from Hospitals. |
| Physicians Case | Typically requested from Clinics and Physician's offices. |
| Medical Records | Charts defining a patient's care from a facility. |
| Medical History | H & P |
| Diagnostic Results | Electrocardiograms, echocardiograms, ultrasounds, CT Scans, MRI's |
| Treatment Notes | Medication orders, MRAs, Documentation of Surgical Procedures |
| Committment Date | Date Facility will send medical records to EMSI. |
| Facility | Doctor's Office, Clinic, Hospital, Rehabilition Center |