| A | B |
| jargon | Specialized vocabulary, often technical |
| blocks | Things that interfere with communication |
| feedback | The receiver's response to the message |
| communication | The process of exchanging ideas, information, and feelings |
| distractions | Noises, interruptions, etc. |
| messages | The informations, ideas, or feelings the sender wants to communicate |
| channels | The avenues by which the message is delivered |
| emotional blocks | Biases against the opinion expressed that hinder your understanding |
| setting | Where the communication takes place |
| parliamentary procedure | A structure for holding group meetings and making decisions |
| quorum | A proportion of the membership-- usually more than half |