| A | B |
|---|
| Fluid intelligence | ability to reason abstractly |
| Crystallized intelligence | judgement, knowledge, and skills needed in life and work |
| Formal operations | Stage characterized by use of recall, rational thought, abstract thinking and complex problem solving |
| "Fuzzy" problems | problems that may not have easy or ready answers |
| Prefrontal cortex | Regulates emotions and impulse control |
| Verbal communication | Use of spoken words to communicate information and feelings |
| Nonverbal communication | communicating without words |
Body language,  | Use of eyecontact, gestures, posture and facial expression to communicate |
| Concious body language | intentionally sending nonverbal messages |
| Unconcious body language | sending nonverbal messages the sender is not aware of |
