| A | B |
| cloud computing | (On-demand access to shared data via the Internet. |
| discussion thread | A chain of individual messages or comments relating to a common topic. |
| electronic communication | The electronic transmission of data from one computing device to another. |
| email | Electronic, or digital, mail sent from one account to another via the Internet. |
| email client | Computer program used to manage a user’s email account. |
| microblogging | Online exchange of information through short sentences, images, or video links. |
| posts | Published messages in an online forum |
| smartphone | A mobile phone that provides traditional digital voice service in addition to a variety of other functions, such as text messaging, email management, web browsing, still photo and video capabilities, MP3 music capabilities, video viewing, video calling, and the ability to run applications, to name just a few. |
| SMS | Acronym for Short Message Service; the texting component of a cell phone or other electronic device. |
| social networking | Online communities that let users instantly share information with other users. |
| synchronous | (At the same time. Synchronous communication is when two people are speaking to one another, either in person or through the use of media, such as a phone, computer, or other electronic device. |
| wiki | Web page content that’s open to users for creation and editing. |