| A | B |
| Help Desk Technician | An individual who diagnoses and resolves users' hardware and software problems. |
| Internet Marketing Manager | An individual who develops and implements plans to exploit the Internet for maketing and sales opportunities |
| Network Engineer | An individual who analyzes Web site statistices to determine the site's effectiveness |
| Mobile Device Repair | An individual who troubleshoots and repairs smartphone hardware components |
| SEO Analyst | An individual who determines te visibility of Web sites across multiple clients and search engines |
| Server Adminstrator | An individual who manages and maintains network servers |
| Web Architect | An individual who is responsible for the overall plan of a Web site's development |
| Web Site Analyst | An individual who analyzes Web site statistics to determine the site's effectiveness |
| Web Site Designer | An individual who is responsible for the organization and appearance of a Web site |
| Security Manage | An individual who manages the security measures used to protect electronic data |
| Convergent Technology | Voice and data networks that are combined |
| Dead Link | 404- Page not found |
| Ontology | The study of how a particular part of a company, called a domain, is organized |
| Cloud | A software service provided over the Internet |
| Blog Manager | Ensures the content of a Web page is relevant |
| Paradigm Shift | A change from one way of thinking to another |
| Text Resume | Contain very little formatting |
| Technology Adoption Life Cycle | A sociological model that describes the acceptance of a new product or innovation. |
| Business Ontology | The flow of information through a business hierarchy. |
| Networking | A system of networking with peers and others to gain employment and opportunities |
| Keywords | Used to assist in job searches on the Web |
| Diffusion of Innovation | A theory that seeks to explain how, why, and at what rate new ideas and technology spread |