| A | B |
|---|
| One way to grow from a mistake | forgive yourself |
| ways to practice assertiveness include being | friendly, outgoing and respectful |
| making suggestions, asking questions,and asking your supervisor for advice are examples of | assertiveness |
| refers to a person's meantal and physical strength and energy | good health |
| physical or psychological need for a substance | addiction |
| requiring much sitting or not physically active | sedentary |
| OSHA stands for | Occupation Safety and Health Administration |
| example of a musculoskeletal disorder | tendonitis |
| state of feeling exhausted, powerless, resentful, and disinterested | burnout |
| breathing deeply, taking a time-out,visualizing yourself in a calm place are examples of ways to | manage stress |
| government organization in charge of setting workplace safety standards | OSHA |
| how to report a safety hazard, medical crises, hwo to evacuate the building are all examples of | guidlines you may find in an emergency action plan |
| examples of an employer’s role in work place safety | provide safety education training,inform employees when materials or conditions are hazardous, keep records of job related illnesses and injuries |
| recognition and regard for yourself and your abilities | self-esteem |
| overbearing behavior | arrogance |
| criticism presented in a way that can help a person learn how to grow | constructive criticism |
| saying negative things about people behind their backs | gossip |
| a person’s basic outlook on life and way of looking at people and the world | attitude |
| eager interest | enthusiasm |
| being closed to other people’s opinions about you or your actions | defensive |
| ability to handle problems, criticism, and pressure gracefully and maturely | professionalism |
| being direct, honest, and polite | assetive |
| Step 1 | define the problem |
| Step 2 | decide on possible solutions |
| Step 3 | evaluate those solutions |
| Step 4 | make a decision |
| Step 5 | take action |
