| A | B |
| Glass Ceiling | an invisible barrier to job advancement. |
| Sticky Floor syndrome | The inability of workers to move up from low-paying jobs requiring little skill and education. |
| Comparable worth | Paying workers equally for jobs with similar but not identical job requirements. |
| Generation X | People in the post-baby-boom generation |
| Net Generation | Those persons born between 1977 and 1997. |
| Telecommute | Working from home or on the orad, staying in contact with the employer electronically. |
| Business Ethics | A collection of principles and rules of conduct based on what is right and wrong for organization. |
| Code of ethics | A formal, published collection of values and rules used to guide the behavior or an organization toward its various stakeholders. |
| Social Responsibility | The duty of a business to contribute to the well-being of society. |
| Stakeholders | The owners, customers, suppliers, employees, creditors, government, general public, and other grups who are affected by a firm's action. |
| Nongovernmental organizations | Group problem-solving method in which group members write down and evaluate ideas to be shared with the group. |