| A | B |
|---|
| Character Traits | responsible, honest, loyal, fairness, respect, and citizenship |
| Habit | Something you do repeatedly |
| Active Listening | Listening with purpose and asking feedback questions for clarification. |
| Character | Your true self. What you do when no one is watching |
| Communication Barriers | Anything that interferes with effective communication. EX. Noise, tone, accent, language, distractions. |
| Beliefs | Convictions individuals hold, sometimes without proof or evidence |
| Rapport | A relationship of mutual understanding or trust and agreement between people |
| Procrastinate | Waiting until the last minute to do something. |
| Jargon | Special words or expressions that are used by a particular profession or group and are difficult for other to understand. |
| Criteria | A defining characteristic |
| Mixed messages | A set of statements that seem to say first one thing and then a different or opposite thing. |
| Prejudice | A partiality that prevents fair consideration of an issue or situation. |
| Receiver | Person receiving the message in verbal communication |
| Resource | People, places, or things you can use to reach your goals. |
| Sender | Person sending the message in verbal communication. |
| Values: | Ideas one regards highly. |
| Values Clarification | The process that allows individuals to become fully conscious of their values so they can be more self-directed and effective in achieving optimal wellbeing. |
| Cultural Heredity | Made up of learned behaviors, beliefs, and languages that are passed from generation to generation. |
| Standards | Accepted levels of achievement |
| Intellectual (cognitive) growth: | Developing the ability to reason and form complex thought patterns. |
| Emotional growth: | Development in the range of feelings and the ability to express these feelings. |
