| A | B |
| Pend a Claim | F5 |
| Pend and continue to next claim | Shift F5 |
| Duplicate claim | F8 |
| Move line item | Ctrl M |
| open claims inquiry | F9 |
| Alt F | File Menu |
| Alt F9 | open quick claims inquiry |
| Create a new record | Ctrl N |
| F1 | Display Facets Help |
| Ctrl O | Open existing claim |
| Ctrl S | Save |
| Ctrl Tab | Switch between Facets screens |
| F11 | Return to Product Navigation |
| F12 | Return to the Sections Box |
| Shift F12 | Move to the Transfer Box |
| Close Application | Alt F C |
| Quit Facets | Alt F X |
| F3 | Process a Claim |
| F4 | Save Claim |
| Shift Tab | go back one field |
| Open a drop down box | Alt arrow up or arrow down |
| Scroll thru drop down box | up or down arrow |
| Alt E D | Delete a line |
| F6 | View Benefits |
| Shift F6 | View tooth Chart |
| Alt C | open COB box |
| Alt B | Open EOB box |
| Alt O on line items screen | Open Overrides box |
| Ctrl arrow up and down | Move from section to section |
| Alt T | Move to Total charge field |
| Tab | to get into Subscriber ID field |
| Subscriber ID | Social Security Number |
| Provider ID | 12 digit number |
| DCN number | Image Number |
| Claim Number | Randomly assigned 12 digit number |
| Spacebar | to put check mark in box/or highlight a line |
| Alt O on Subscriber/member or Current claim screen | Opens related notes |
| pt balance | coinsurance (+ disallow amts if non par provider) |
| Claims Inquiry | Search for claims history |
| Overrides | Bypass |
| Subscriber | Person who carries the insurance |
| Subscriber and all dependents | Members |