| A | B |
| 360-degree feedback | a method of performance evaluation that uses performance feedback gathered from a broad range of people with whom the employee works, both inside and outside the organization. |
| Employee assistance Programs | Employer programs that provides confidential individual assistance including counseling and support services for employees experiencing serious personal or family issues. |
| employee turnover | The rate at which people enter and leave employment in a business during a year. |
| exit interview | A formal interview with an employee who is leaving a company to determine the person's attitudes and feelings about the company and seek suggestions for improving the company. |
| Fair Labor Standards Act | Federal law that prescribes standards for wages and overtime pay. |
| human resources management | All activities involved with acquiring, developing, and compensating the people who do the company's work. |
| job description | A lisst of the duties and responsibilities that make up a job. |
| job specification | a list of the qualifications and skills a worker needs to do a job. |
| layoff | a temporary or permanent reduction in the number of employees resulting from a change in business conditions. |
| Medicare | Health insurance for people 65 or older and for people under 65 with certain disabilities. |
| Occupational Safety and Health Act | Federal law that regulates safety and health conditions in most businesses. |
| Promotion | The advancement of an employee within a company to a position with more authority and responsibility |
| Social Security | a social insuranceprogram funded through payroll contributions. |
| transfer | The assignment of an employee to another job in the company that involves the same level of responsibility and authority as the person's current work. |
| unemployment insurance | A state-managed program that provides temporary income to individuals who have been laid off from their jobs. |
| workers' compensation | Insurance provided by employers for the death, injury, or illness of employees that result from their work. |