| A | B |
|---|
| Ethics | The principles of conduct that govern a group or society. |
| Diversity | Variety; the positive result of people in different racial, ethic, and cultural backgrounds working together. |
| Digital Etiquette | or netiquette as it is sometimes called, is a basic set of rules you should follow in order to make the internet better for others, and better for you. |
| Democratic | relating to the idea that all people should be treated equally |
| Cultural Sensitivity | being aware that cultural differences exist and have an effect on values, learning, and behavior. |
| Business Letter | a formal letter following the business letter template |
| Body Language | movements or positions of the body that express a person's thoughts or feelings |
| Authoritarian | expecting or requiring people to obey rules or laws : not allowing personal freedom |
| Affirmation | to say that something is true in a confident way |
| Accountability | Willingness to take credit and blame for actions. |
