| A | B |
|---|
| Management | The process of accomplishing the goals of an organization through the effective use of people and other resources. |
| Planning | Involves analyzing information, setting goals, and making decisions about what needs to be done. |
| Organizing | Identifying and arranging the work and resources needed to achieve the goals that have been set. |
| Staffing | Includes all the activities involved in obtaining, preparing, and compensating the people who work for a business. |
| Implementing | The effort to direct and lead people to accomplish the planned work of the organization. |
| Controlling | Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage. |
| Management Syle | The way a manager works with and involves employees. |
| Leadership | The ability to motivate individuals and groups to accomplish important goals. |
| Human Relations | The way people get along with each other. |
| Influence | Enables a person to affect the actions of others. |
| Informal Influence | Power resulting from the personal characteristics of a leader rather than the formal structure of an organization. |
| Formal Influence | Power based on a leader's position within the formal structure of an organization. |
| Ethical Business Practices | Ensure that appropriate standards of conduct are maintained by everyone who is a part of the business and with anyone affected by the business. |
| Core Values | The important principles that will guide decisions and actions in the company. |
