| A | B |
|---|
| business letter | a letter written by an individual representing a business firm |
| personal-business letter | a letter written by an individual representing himself or herself |
| full block | all parts of the letter begin at the left margin |
| return address | the address of the person writing the letter and is keyed above the date |
| signature line | the type name of the person signing the letter |
| closing | examples: sincerely, truly yours, in regards |
| salutation or greeting | greeting: To Whom it May Concern, Dear, Ladies and Gentlemen |
| inside address or letter address | the address of the person receiving the letter |
| quadruple space | press enter four times (leave 3 lines after the date and and closing |
| double space | press enter two times after each part except between the signature line and the title line |
| body | the message part of the letter |
| single space | key text on every line |
| letter head | pre-printed heading |
