| A | B |
| Effective leaders typically choose this style | whatever style fits the situation best |
| positive, good communicator, decisivie | qualities of a good leader |
| setting goals, assigning roles, commuicating regularly | team planning |
| employee motivation, improved communication, and fewer layers of managers | benefits of teamwork |
| result of team work | higher self esteem |
| a group of people from one department working together to reach a common business goal | functional team |
| different departments working on a project together to reach a common goal | cross-functional team |
| Member of team who coordinates the tasks so that the team works efficiently | facilitator |
| Motivating others to work toward a goal by guiding, directing, and influencing | leadership |
| giving other specific instructions and closely supervising tasks | directing |
| closely supervising but also explaining decisions and asking for suggestions | coaching |
| sharing decision-making responsibility and encouraging the independent completion of tasks | supporting |
| turning over the responsibility for decision making and completion of tasks to other | delegating |