Java Games: Flashcards, matching, concentration, and word search.

5.01 Customer service

AB
Anchor storesThe stores that are the attractions that draw customers to shopping centers and malls
BoutiquesSmall, stand-alone shops or areas within larger stores that sell unusual, limited quantity apparel, accessories, or decorative items.
Branch storesSmall retail stores owned and operated by a parent store; may be located in suburbs or other urban areas; receive merchandise and operation instructions from the original store.
Chain storesA group of stores owned, managed, merchandised, and controlled by a central office.
Discount storesMass merchandisers that sell at lower-than-average prices.
Factory outletsDiscount stores that are manufacturer owned and operated.
Flagship stores“Parent” or main stores originally located in a central business district.
Franchise storesRetail establishments in which a firm or an individual buys the right to use a famous or established name or trademark in a specified trading area.
Junior department storesSmall department stores with limited assortments of apparel, housewares, gifts, and household textiles.
Mail-order retailingSelling merchandise through catalogs distributed to customers.
Non-store retailingSelling without a conventional store facility; includes mail-order catalog sales, telecommunication retailing, and in-home selling.
Off-price discountersDiscount stores that sell brand name or designer merchandise at lower-than-normal prices.
Specialty storesRetailers that sell limited classifications of merchandise.
Telecommunication retailingSelling merchandise using communication devices; includes television retailing and computer (Internet) retailing.


Destiny Youmans

This activity was created by a Quia Web subscriber.
Learn more about Quia
Create your own activities