| A | B |
|---|
| management plan | divides a company into different departments run by different managers |
| top-level managers | are responsible for setting goals and planning for the future |
| middle managers | carry out the decisions of top management |
| operational managers | are responsible for the daily operations of the business |
| autocratic leadership | self-ruling; when you like to run everything yourself and answer to no one |
| democratic leadership | when managers and employees work together to make decisions |
| free-rein leadership | requires the leader to set goals for managers and employees and then leaves them alone to get the job done |
| human relations | ability to communicate with people |
| integrity | holding to principles like honesty, loyalty, and fairness |
| confidence | knowing what you are doing |
| initiative | the desire to take action and get things done |
| leadership | means providing directions and vision for a company |
| controlling | Setting standards for work, evaluating performance, and solving problems that prevent certain tasks' completion |
| leading | Influencing, guiding, and directing people under one's management to carry out their assigned tasks |
| organizing | Obtaining and coordinating resources so that a business's objectives can be met |
| planning | Setting objectives and making long- and short-term plans for meeting the objective. |
