| A | B |
|---|
| Hard skills – | skills that can be easily taught and measured such as computer skills, language skills, and machinery skills |
| Soft skills – | usually called “people” skills such as communication, teamwork, and problem-solving skills; not as easily measurable |
| Teamwork - | Diversity -Goals |
| Rewards - | Increased employee morale, Increased productivity, Increased customer base, Increased revenue |
| Consequences- | Loss of business. Employee termination, Defective products, Possible injury |
| Q: What are “hard” skills and why are they important at work | ? A: They are the teachable skills such as computer skills and language skills that help us with the technical aspects of our jobs. |
| Q: What are the “soft” skills are why are they important? | A: They are called the “people” skills and, because every business has customers, these are the skills that attract and keep the customers. |
| Q: Why is the soft skill of following directions important in business? | A: If employees do not follow directions such as employment policies, they can lose their jobs. If directions are not clear, products can become defective or injuries can result. As a result, business can be lost. |
| Project definition – | what the project is, brainstorming, who is on the project team, what are the objectives, what will it look like when it is completed (also called completion criteria). |
| Project planning – | task breakdown, schedule, research. |
| Benefits of project management - | . Less risk involved. Projects completed on time. Projects completed with budget. Attention to details. |
| Parts of project management - | Project definition, project analysis, project planning, project execution. |
| What are the four process of project management - | Project definition, project analysis, project plannine, project execution? |
| Q: What can a flow chart show in a project? | A: The specific tasks involved as well as the order of the tasks. |
| Q: What is the purpose of a Gantt chart? | A: To show a visual timetable of project tasks. |
| Flowchart | -a graphic representation, using symbols interconnected with lines, of the successive steps in a procedure or system. |
| Benefits of Project Planning | - A. Reduces risk and surprises B. Ensures inclusion of all details C. Enables deadlines to be met |
| SWOT analysis | - a decision-making tool; the acronym stands for strengths, weaknesses, opportunities, and threats. |
| Retrospective | -looking backward to reflect upon past actions. |
| Q: Why conduct a cost-benefit analysis of a project? | A: A cost-benefit analysis compares the costs and benefits of a project. Ideally, the benefits will outweigh the costs, thus making a project successful. |
| Communication -“ | the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs”. |
| Verbal communication – | communication using words, includes oral and written |
| Visual communication – | communication using visuals such as charts, graphs, or pictures. |
| Oral Communication | -communication involves speaking and is conducted in a ‘real time’ manner |
| Written Communication - | also includes printed documents and can be viewed any time. |
| Types of Communication - | A. Verbal 1. Oral 2. Written |
| What is Visual Communications: | 1. Charts 2. Graphs |
| Communication Process - | A. Sender, B. Receiver, C. Channel, D. Message |
