| A | B |
| Technique | The form and keying style that a typist uses while operating the Keyboard |
| Touch Method | To key by touch rather than by the hunt-and-peck method |
| Posture | The way the typist sits; the way the typist’s arms, wrists, fingers, legs and feet are placed |
| Work Area | Arrangement of the keyboard, copy, mouse, and other materials on the desk |
| Alphabetic | Letter keys on the keyboar |
| Enter/Return | Used to move the cursor down a line |
| GWAM | The number of keystrokes a typist can make in a timed period; can calculate by dividing the total number of standard words keyed by the number of minutes that the typist was timed. |
| QWERTY | The most commonly used keyboard arrangement. |
| Space Bar | Used to insert spaces between characters. |
| Standard Keyboarding Word | Five characters or any combination of five characters and spaces. |
| Emoticons | Sequence of ordinary characters found on the computer keyboard and used as a form of communication on the Internet used in e-mail, chats, and other forms of communication using computers |
| Asterisk | * symbol used for footnote references in keyboarded documents |
| Percent | % symbol used in reporting statistical data |
| Ampersand | & symbol means “and” |
| Numeric Keypad | Keys at the right side of the keyboard used to enter numeric copy and perform calculations |
| Num Lock Key | Press to activate the numeric keypad |