| A | B |
|---|
| Dependability | Able to be trusted or depended on |
| Discrimination | Unfair treatment of one person or group, usually because of prejudice about race, ethnicity, age, religion, or gender |
| Emotional Intelligence | Personal attributes that enable people to succeed in life, including self-awareness, empathy, self-confidence, and self-control |
| Empathy | The ability to identify with and understand somebody else's feelings or difficulties |
| Feedback | information about reactions to a product, a person's performance of a task, etc., used as a basis for improvement. |
| Flexibility | Able to change or be changed according to circumstances |
| Global Awareness | Relating to or happening throughout the whole world |
| Human Relations | The study of the ways in which people relate to each other in group situations |
| Inferior Attitude | A feeling of failure to meet a standard of quality, ability, or achievement |
| Integrity | The quality of possessing and steadfastly adhering to high moral principles or professional standards |
| Abilities | Skills one has developed |
| Achievement | Something that somebody has succeeded in doing, usually with effort |
| Adaptability | Capable of being modified to suit different conditions or a different purpose |
| Affirmation | An assertion of support or agreement |
| Aptitudes | A natural tendency to do something well, especially one that can be further developed |
| Attitudes | An opinion or general feeling about something |
| Bias | An unfair preference for or dislike of something |
| Change | To become different, or make something or somebody different |
| Consequences | The relation between a result and its cause |
| Defeatist attitude | Showing a tendency to expect failure or accept it too readily |
