| A | B |
|---|
| Etiquette | the rules indicating the proper and polite way to behave |
| Extinction | the process of eliminating or reducing a conditioned response by not reinforcing it |
| Fairness | treating people in a way that does not favor some over others |
| Harassment | to annoy or bother (someone) in a constant or repeated way |
| Laissez-faire | operate with very little interference from authority. |
| Memorandum | a usually brief written message or report from one person or department in a company or organization to another |
| Nonverbal Communication | communication without the use of words. |
| Optimism | a feeling or belief that good things will happen in the future : a feeling or belief that what you hope for will happen |
| Pessimism | a feeling or belief that bad things will happen in the future |
| Plagiarism | the act of using another person's words or ideas without giving credit to that person : the act of plagiarizing something |
