| A | B |
|---|
| Level responsible for goal setting and strategic planning | Top-level management |
| Can include money owed to the business by its customers | Financial resources |
| Function that involves determining employee compensation | Staffing |
| Ability to communicate and build relationships with others | Interpersonal skills |
| Ability to understand how the parts of an organization are interrelated | Conceptual skills |
| Function that involves establishing lines of authority | Organizing |
| Ability to understand the specialized aspects of jobs | Technical skills |
| Level responsible for tactical planning and implementing top management goals | Mid-level management |
| Equipment and supplies required to produce and/or sell products | Material resources |
| Process of coordinating resources to accomplish an organization’s goals | Management |
| Function that involves determining organizational goals | Planning |
| People who work to produce goods and services | Human resources |
| Function that involves evaluating employee performance | Controlling |
| Function that involves developing team spirit among employees | Directing |
| Individual who carries out management functions | Manager |
| Facts, statistics, and opinions that can be either internal or external in nature | Information |
| Level responsible for the day-to-day activities of employees who carry out the business’s routine work | First-line management |
