| A | B |
| Ableism | Discrimination in favor of able-bodied people. |
| Ageism | Bias against, or unfair treatment of, persons based on their age. |
| Americans with Disabilities Act (ADA | A law that prohibits discrimination against people with disabilities in employment, transportation, public accommodation, communications, and governmental activities. |
| Assimilation | Adopting the habits, customs, and patterns of a new culture. |
| Board of Directors | Elected or appointed members who jointly oversee the activities of a company or organization. |
| Chronic Illness | A human health condition or disease that is persistent or has long lasting effects. Examples are arthritis, asthma, cancer, COPD, diabetes, hepatitis C and HIV/AIDS |
| C.F.O | Is a corporate officer primarily responsible for managing the financial risks of the corporation. This officer is also responsible for financial planning and record-keeping, as well as financial reporting to higher management. |
| Culture | Everything about the way a group of people live. |
| Cultural competence | refers to an ability to interact effectively with people of different cultures and socio-economic backgrounds, particularly in the context of human resources, non-profit organizations, and government agencies whose employees work with persons from different cultural/ethnic backgrounds. |
| Cultural generativity | Giving back to future generations by passing on cultural values and traditions. |
| Cultural humility | An acknowledgement of one’s own barriers to true intercultural understanding. |
| Culture shock | The difficulties and feelings of uneasiness people have when exposed to another culture. |
| Delivery Systems | The means in which services are offered and delivered to populations in need of said services. |
| Director of Development | The senior fundraising manager of a non-profit organization, company, or corporation. |
| Discrimination | Treatment or consideration based on class or category rather than individual merit; partiality or prejudice. |
| Diversity | Varied differences in people. |
| Empathetic | To be understanding or sensitive to the feelings, thoughts, and experiences of others. |
| Ethnicity | A person’s identity with a particular racial, national, or cultural group and support of that group’s customs, beliefs, and language. |
| Ethnocentrism | The belief that a person’s own culture is the best or most natural. |
| Executive Director | The senior operating officer or manager of an organization or corporation. |