| A | B |
| Americans with Disabilities Act | a law that prohibits discrimination against people with disabilities in employment, transportation, public accommodation, communications, and governmental activites. |
| board of directors | elected or appointed members who jointly oversee the activities of company or organization |
| chronic illness | a human heath condition or disease that is persistent or has long lasting effects. |
| C.F.O | is a corporate officer primarily responsible for managing the financial risks of the corporation. the officer is responsible for financial planning and record keeping, as well as financial reporting to higher management |
| delivery system | the means in which services are offered and dilivered to populations in need of said services |
| director of development | the senior fundraising manager of a non-profit organization, company, or corporation |
| executive director | the senior operating officer or manager of an origination of corporation |
| for-profit | a business or organization established to generate a profit from services offered |
| gerontology | the scientific study of old age, the process or aging, and the particular problems of old people |
| human services | a broad career field that involves helping others to improve the quality of life throughout all stages of the lifespan |
| living wage | the minimum income necessary that is high enough to maintain a normal standard of living |
| long term care ombudsman | an advocate for residents in nursing homes and adult care homes who receive and investigate complaints made by or an behalf of long term care residents and work for their resolution |
| medicaid | a social health care programs for families and individuals with low income and limited resources |
| medicare | provides health insurance for Americans aged 65 and older who have worked and paid into the system, as well as to younger people with disabilities |
| mission statement | a formal summary of the aims and the values of a company, organization, or individual |
| nonprofit | a type of corporation established to help other and reinvest all proceeds rather than make a profit |
| recidivism | a tendency for a person's relapse into criminal behavior, often after the person receives sanctions or undergoes intervention for a previous or same crime |
| USDA | a department of the United States government that manages various programs related to food, agriculture, natural resources, rural development and nutrition |
| USDHHS | the United Stated government's principal agency for protecting the health of all Americans and providing essential human services |
| USHUD | is a cabinet department in the executive branch of the united states federal government to develop and execute polices on housing and metropolises |
| volunteer coordinator/ director | a volunteer coordinator manages all elements of volunteering either within their own organization or on behalf of the organization for which they are recruiting volunteers |