| A | B |
| Web Browser | A program designed to display pictures, text and animations in a interactive manner to access information. |
| Internet Explorer, Firefox and Opera | Examples of popular Web browsers. |
| Home Page | Works as a table of contents or index for other pages stored on that Web site address. |
| "Surfing" | Following links that interest you on a Web site but not looking for specific information. |
| "Drilling down" | Clicking links to find other pages in a Web site. |
| Table of Contents or Index | Usually on the left or right side with hyperlinks to other pages or areas on the site. May also appear at the bottom of each page with other types of links. |
| Banners | Typically contains the logo and name of the organization with links to general functions such as Search, Contact Us, etc. |
| Search Field | The blank box with the word "Search" next to it to search for a specific item on the Web site. |
| Advertisement Windows | Separate windows that may appear on the Web page advertising a product, feature, or contain information. |
| # of items on Web page | determines how long it takes to display on screen |
| History | Browser keeps track of where you’ve been. |
| Digital Certificates | Technique used to positively identify parties in e-commerce transaction |
| secure connection | When you submit personal information to e-commerce site, it connects over a ____________. |
| Secure Socket Layer (SSL) connection | Indicates the transfer of information will make use of encryption. |
| Asynchronous Encryption | A document is encrypted using the public key and decoded at other end using the private key. |
| Company's privacy policy | Should tell what the company plans to do with information you give. |
| Mailing Lists | A virtual online discussion area using e-mail and has a number of members devoted to a specific topic or profession. |
| Subscribing | The process of becoming a member before you can post or receive messages. |
| Moderated and Unmoderated Lists | Two types of mailing list you can subscribe to. |
| Moderated List | All messages are approved by a human moderator and you receive less e-mails. |
| Unmoderated List | All messages are sent to the members, the process is automated (no human intervention) and the daily volume of messages can become unmanageable. |
| Unsubscribing | Removes your information from the mailing list server. |
| Mailing List Databases | Keeps track of mailing lists, topics and target audiences, and subscription information. |
| Newsgroup (Usenet) | A public Internet messaging service that covers approximately 100,000 forums. |