| A | B |
| Relevant knowledge | Info. directly related to a specific situation |
| Symptom | Sign of a problem or illness. |
| Child abuse | Mistreatment of a minor..may be emotional, physical, sexual, etc. |
| Access | Ability to enter or use something. |
| Philosophy | Beliefs and theories about a field of knowledge. |
| Policy | A system to follow or plan for governing. |
| Personnel | Staff and employees |
| Qualifications | Work and education requirements to get or keep a job |
| Research | Study or investigate systematically. |
| Advantage | Benefit or positive outcome. |
| confidentiality | Respecting the privacy of individuals. |
| Right to privacy | Entitled to having personal info. kept secret. |