| A | B |
|---|
| Phone Systems | single-user or multi-line systems which make it easy to talk to people anywhere in the world |
| Fax Machine | telephones transmitting pieces of paper electronically through telephone lines; these machines aid in communication when paper copies are needed |
| E-mail | enables people to send electronic messages with the click of a button; delivers messages in seconds rather than days; communicates faster than traditional postal delivery |
| Instant Messaging (Chatting) | allows two parties to communicate instantly; requires both parties are logged into the same software |
| Intranet | internal network in the form of a web page; not accessible from the Internet; keeps employees informed about new policies, products, benefits, positions available, etc. |
| E-Commerce | any business activity using electronic communication when goods and services are exchanged |
| Copiers | machines which allow people to make copies or duplicates of papers |
| Computers | heart of the workplace technology; benefit the workplace by increasing productivity, decreasing mistakes, increasing profit margins and increasing professionalism |
| Computer Hardware | physical components of a computer such as the monitor, hard drive and printer |
| Computer Software | series of instructions telling computer hardware what to do |
| System Software | consists of programs controlling the operations of a computer and its devices |
| Application Software | consists of programs designed to perform specific tasks for users |
| Word Processing Software | allows the creation of primarily text documents |
| Database Software | filing system on a computer |
| Spreadsheet Software | accountant’s ledger on a computer |
| Desktop Publishing Software | allows for the creation of programs, brochures and other graphic related materials |
| Integrated Software Packages | combination of software programs sold at retail as one software package |
| Acceptable Use Policy (AUP) | document which requires users to agree to constraints and allowed practices in order to access a network or the Internet |
| Open Source Software | allows users to access and modify the software’s source code |
| Proprietary Software | contains restrictions on how the software may be used; source code is kept secret |
| Input | data or commands entered into the memory of a computer |
| Output | conveys the requested information created by the CPU to a user; occurs in the form of letters, numbers, graphics or any combination of the three |
| Storage | holds data, information and instructions; differs from memory because it can hold items permanently |
| Networks | number of computers connected together to share data, software and hardware |
| Local Area Network (LAN) | small group of networked computers; located within a limited geographical area such as a school computer lab, business offices or adjacent buildings |
| Wide Area Network (WAN) | two or more LANs networked together across a large area such as schools within a city or state |
| Metropolitan Area Network (MAN) | network which accommodates a large area, such as an entire city or other geographic region such as the Internet |
| Internet | world’s largest network; worldwide collection of LANs and WANs; links together millions of businesses, governments, educational institutions and individuals |
| World Wide Web | portion of the Internet consisting of computer sites containing billions of documents called web pages |
| Web Browser | program used to view websites such as Microsoft® Internet Explorer or Google ChromeTM |
| Videoconferencing | conference involving two or more sites or meeting areas; ability to communicate via video and audio with videoconferencing equipment and the necessary phone lines |
| Webcasting | videoconferencing which broadcasts through the Internet |
| Teleconferencing | interactive communication between several people at different locations; allows employees from various long distance sites to participate in the same phone call at the same time |
| Telecommuting | allows employees to work full- or part-time outside the traditional workplace by connecting to the workplace computers by Internet connection |
| Information System | software which helps organize and analyze data |
