| A | B |
| involuntary seclusion | separating a person from others against his or her will, keeping the person to a certain area, or keeping the person away from his or her room without consent |
| ombudsman | someone who supports or promotes the needs and interests of another person |
| representative | any person who has the legal right to act on the resident's behalf when he or she cannot do so for himself or herself |
| treatment | the care provided to maintain or restore health, improve function or relieve symptoms |
| CMS | Centers for Medicare and Medicaid Services |
| OBRA | Omnibus Budget Reconciliation Act of 1987 |
| geriatrics | the care of aging people |
| gerontology | study of the aging process |