| A | B |
| Motivation | the act or process of giving someone a reason for doing something |
| Nonverbal Communication | communication without the use of words. |
| Optimism | a feeling or belief that good things will happen in the future : a feeling or belief that what you hope for will happen |
| Pessimism | a feeling or belief that bad things will happen in the future |
| Plagiarism | the act of using another person's words or ideas without giving credit to that person : the act of plagiarizing something |
| Professionalism | the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well |
| Punctuality | arriving or doing something at the expected or planned time |
| Respect | a feeling of admiring someone or something that is good, valuable, important, etc. |
| Self-observation | observation of one's own appearance |
| Sexual orientation | the inclination of an individual with respect to heterosexual, homosexual, and bisexual behavior |
| Social networking | : the creation and maintenance of personal and business relationships especially online |
| Superior | better than other people |
| Tact | : the ability to do or say things without offending or upsetting other people |
| Team | A group of people who work together to set goals, make decisions, solve problems, and put ideas into action. |
| Verbal Communication | expressed in words |