| A | B |
|---|
| Management | The process of accomplishing the goals of an organizing through the effective use of people and other resources. |
| Planning | Analyzing information and making decisions about what needs to be done. |
| Organizing | Concerned with determining how plans can be accomplished most effectively and arranging resources to complete work. |
| Implementing | Focuses on carrying out the plans and helping employees to work effectively. |
| Controlling | Involves evaluating results to determine if the company's objectives have been accomplished as planned. |
| Manager | Completes all four management functions on a regular basis and has authority over other jobs and people. |
| Supervisor | A manager whose main job is to direct the work of employees. |
| Executive | A top-level manager who spends almost all of his or her time on management functions and decisions that affect the entire company. |
| Middle Manager | Completes all of the management functions, but spends most of the time completing specialized work in one management function or is responsible for a specific part of the company's operations. |
| Industrial Revolution | The era of the eighteenth and nineteenth centuries in which machine power replaced human and animal power in the production process, leading to major business and social changes. |
| Management Science | The careful, objective study of management decisions and procedures in order to iprove the operation of business and organizations. |
| Classical Management | Studies the way work is organized and the procedures used to complete a job in order to increase worker productivity. |
| Administrative Management | Identifies the most effecitve practices for organizing and managing a business. |
| Behavioral Management | Directed at organizational improvement through understanding employee motivation and behavior. |
| Quality Management | A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects. |
| Business Competition | The rivalry among companies for customers. |
| Management Strategy | A carefully developed overall approach to leading an organization. |
