| A | B |
|---|
| Dateline | Displays the date the letter was keyed and mailed. |
| Letter Address | Consists of the receiver's name and title, street address or post office box number, and the city/state/zip code. |
| Salutation | A formal greeting which includes the receiver's title and last name. |
| Body | The paragraphs of the document. |
| Complimentary Close | A formal closing after the body of the document (Sincerely/Regards, etc). |
| Reference initials | The initials of the person who typed/keyed the document |
| Enclosure | Indicates an Enclosure has been included in the envelope |
| Block style | All items of the business letter begin at the left margin - No indentation. |
| Open punctuation | No punctuation is used following the salutation and complimentary close |
| Mixed punctuation | A combination of punctuations are used after the salutation and complimentary closing. |
| Signature Block | Author and his/her title |
| Letterhead | Pre-printed Sender's Company/Name and Address |
| Where you QS on a Letter | After Date and after Complimentary Close |
| QS | Leaves 3 blank lines |
| TS | Leaves 2 blank lines |
| DS | Leaves 1 blank line |
| After Date, After Complementary Close | 2 places where you QS in a letter |
| Don't Indent | Paragraphs |
| MEMO | MEMORANDUM |
| Where you QS on a MEMO | After MEMO and after SUBJECT |
| TO FROM DATE SUBJECT | All caps and DS |
| Parts of a Memo heading | TO FROM DATE SUBJECT |
| What you do with the word MEMO | CENTER and all CAPS |
| Date should be... | Formal date, spell out the word |
| Tab at 1 or 1.5 | Info for TO FROM DATE SUBJECT |
| Margin at the top of a letter or a memo | 2 inches |
