| A | B |
| management | the process of accomplishing the goals of an organization through the effective use of people and other resources |
| planning | analyzing information and making decisions about what needs to be done |
| organizing | concerned with determininghow plans can be accomplished most effectivelyand arranging resources to complete work |
| staffing | focuses on finding individuals with the right skills to do the work |
| leading | requires working with employees to ensure they are motivated and have the resources needed to help carry out plans to get the work done |
| controlling | involves evaluating results to determine if the company objectives have been accomplished |
| manager | completes all five management functions on a regular basis and has authority over other jobs and people |
| supervisor | a manger whose main job is to direct the work of employees |
| executive | a top level manager who spends most of their time on management functions and making decisions that affect the entire |
| middle manager | completes all of the management functions, but spends most of the time completing specialized work in one management function. |
| Industrial Revolution | the era of the 18th and 19th century in which machine power replaced human and animal power |
| management science | the careful, abjevtive study of management decisons and procedures ikn order to improve the operation of the business and organization |
| classical management | studies the way work is organized and the procedures used to complete job in order to increase worker productivity |
| administrative management | identifies the most effective practices for organizing and managing businesses |
| behavioral management | directed at organizational improvement through understanding employee motivation and behavior |
| quality management | a total commitment by everyone in an organization to improve the quality of procedure to reduce waste , errors and deffects |
| business competition | rivalry among companies for customers |
| management strategy | a carefully developed overall approach to leading an organization |