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Chapter 1 Vocabulary

AB
managementthe process of accomplishing the goals of an organization through the effective use of people and other resources
planninganalyzing information and making decisions about what needs to be done
organizingconcerned with determininghow plans can be accomplished most effectivelyand arranging resources to complete work
staffingfocuses on finding individuals with the right skills to do the work
leadingrequires working with employees to ensure they are motivated and have the resources needed to help carry out plans to get the work done
controllinginvolves evaluating results to determine if the company objectives have been accomplished
managercompletes all five management functions on a regular basis and has authority over other jobs and people
supervisora manger whose main job is to direct the work of employees
executivea top level manager who spends most of their time on management functions and making decisions that affect the entire
middle managercompletes all of the management functions, but spends most of the time completing specialized work in one management function.
Industrial Revolutionthe era of the 18th and 19th century in which machine power replaced human and animal power
management sciencethe careful, abjevtive study of management decisons and procedures ikn order to improve the operation of the business and organization
classical managementstudies the way work is organized and the procedures used to complete job in order to increase worker productivity
administrative managementidentifies the most effective practices for organizing and managing businesses
behavioral managementdirected at organizational improvement through understanding employee motivation and behavior
quality managementa total commitment by everyone in an organization to improve the quality of procedure to reduce waste , errors and deffects
business competitionrivalry among companies for customers
management strategya carefully developed overall approach to leading an organization



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