| A | B |
| baby boom | The high birth rate period from 1945 to 1965 |
| Generation X | People born in the low birthrate period between 1960 and 1980. |
| Generation Z | People born between 1991 and the end of the millennium: also called millennials. |
| Frost Belt | The colder states in the north and northeast of the United States. |
| Sun Belt | The warmer states in the south and southwest of the United States |
| Rust Belt | The north central and northeastern states where major manufacturing centers were once dominant. |
| labor force | Most people aged 16 or over who are available for work, whether employed or unemployed. |
| labor participation rate | The percentage of the adult population that is in the labor force. |
| glass ceiling | An invisible barrier to job advancement. |
| sticky floor syndrome | The inability of workers to move up from low-paying jobs that require little skill and education. |
| comparable worth | Paying workers equally for jobs with similar but not identical job requirements. |
| values | Underlying beliefs and attitudes. |
| telecommute | Staying in contact with the employer electronically while working from home or on the road. |
| sustainability | Considering the needs of the environment, society, and the economy to meet present needs without compromising the ability of future generations to meet their needs. |
| recycling | Reusing products or product packaging. |
| ethics | Standards of moral conduct that individuals and groups set for themselves, defining what behavior they value as right or wrong. |
| business ethics | A collection of principles and rules that define right and wrong conduct for an organization. |
| code of ethics | A formal, published collection of values and rules that reflect the firm's philosophy and goals. |
| social responsibility | The duty of a business to contribute to the well-being of society. |
| stakeholders | The owners, customers, suppliers, employees, creditors, government, general public, and other groups who are affected by a firm's action. |
| nongovernmental organizations (NGOs) | Independent groups which influence businesses through lobbying, publicity, and pressure tactics to alter their activities. |