| A | B |
|---|
| management role | a common set of activities that make up an important part of a managers job |
| management principles | the fundametal guidelines for the decisions and actions of managers |
| subordinate | any individual who is subject to the authority and control of another person |
| performance review | a process used to evaluate the work and accomplishment of an employee and provide feedback on performance |
| work schedules | documents that identify task to be don, employees assigned to work, and the time frame for completing each task |
| time management | involves managing work schedules to achieve maximum productivity |
| quality control | the process of making sure work meets acceptable standards |
| work coach | an experienced manager who meets regularly with a new manager to provide feedback and advice |
| management information system | a computer based system that stores, organizes, and provides information about a business |
| what if analysis | a systematic way to explore the consequences of specific choices using computer software |
| problem | a difficult situation requiring a solution |
| symptom | a sign or indication of something that appears to be the problem |
| contingency plan | an alternative course of action to be followed if a specific problem arises |
