| A | B |
|---|
| logistics | Planning and managing the flow of goods, services, and people to a destination. |
| diversity | Having people from different backgrounds, cultures, or demographics coming together in a group. |
| intercultural communication | Process of sending and receiving messages between people of various cultures. |
| English as a Second Language ESL | Use of English by people with a different native language. |
| multinational corporation | Business that operates in more than one country. |
| licensing | When a business sells the right to manufacture its products or use its trademark. |
| franchise | Right to sell a company's goods or services in a specific area. |
| franchisor | Parent company that owns a chain and the brand. |
| franchisee | Person or company that buys the rights to use a brand. |
| joint venture | Partnership of two or more companies that work together for a specific business purpose. |
