| A | B |
|---|
| Argumentative Customers | Customers who seem to disagree, question, or look for errors in almost everything and everybody |
| Complaining Custoemrs | Customers who believe everything is going wrong for them and everybody is either taking advantage of them or not really trying to help |
| Difficult Customers | Customers with problems that interfere with their ability to communicate satisfactorily or to function in a normal or pleasant manner |
| Disagreeable Customers | Customers who are unpleasant and hard to help |
| Dishonest Customers | Customers who intentionally attempt to avoid paying part or all of the price for a product |
| Domineering/Superior Customers | Overly confident customers who feel they know more and are better than the average person |
| Impatient Customers | Customers who feel they must be helped immediately, regardless of the circumstances |
| Indecisive Customers | Customers who frequently have great difficulty in making a choice or a buying decisioin |
| Insulting Customers | Customers who intentionally make unpleasant remarks or use foul language |
| Irritable/Moodly Customers | Customers who may be pleasant one day and touchy or unpredictable the next |
| Leave-me-alone customers | Customers who prefer or pretend to prefer to be left alone to find what they want |
| Slow/Methodical Customers | Customers who require a lot of time to make a purchase because of indecisiveness |
| Suspicisious Customers | Customers who doubt or question everything and may want facts and proof before being convinced something is true |
