| A | B |
| Restore Point | This tool creates a record of a point in time when your settings and programs all seem to be running fine. If anything causes the system to crash this file can be used to roll back system changes. |
| Recovery Drive | This tool creates a USB bootable disk that you can use to troubleshoot and fix problems with your PC. |
| Safe Mode | This is an alternate boot method for Windows operating systems that makes it easier to diagnose problems. It loads the minimal drivers needed to boot your system. Hit the F8 Key prior to loading the OS to see this option. |
| Last Good known Confguration | When booting your computer in this mode the OS loads the drivers and registry data that worked the last time you successfully started and then shut down your computer |
| OneDrive | This is a file-hosting service operated by Microsoft as part of its suite of online services. Files can be synced to a PC and accessed from a web browser or a mobile device, as well as shared publicly or with specific people. |
| Disk Defragmentation | This is a utility in Microsoft Windows designed to increase access speed by rearranging files stored on a disk to occupy contiguous storage locations |
| Disk Cleanup | (cleanmgr.exe) is a computer maintenance utility included in Microsoft Windows designed to free up disk space on a computer's hard drive. The utility first searches and analyzes the hard drive for files that are no longer of any use, and then removes the unnecessary files. |
| Task Scheduler | This tool enables you to automatically perform routine tasks on a chosen computer. It does this by monitoring whatever criteria you choose to initiate the tasks (referred to as triggers) and then executing the tasks when the criteria is met(Trigger). |
| UEFI | A newer version or addition to the BIOS |
| SAAS | Software as a Service |
| Current Branch | This is a mechanism for controlling when Windows updates are pushed out to computer within a network. |
| CBB | Similar to current branch this is another tool for dealing with Windows Updates. |