| A | B |
|---|
| offer coverage for a limited period of time | most warranties |
| both of these can be considered "legal contract" | warranty and guarantee |
| only type of truly enforceable guarantee | written warranty |
| under this act of Congress In the U.S., makeup and personal care products must not contain toxic ingredients | food, drug, and cosmetic |
| buyer's first step if feels that a product’s extended features are incomplete or broken | contact the retailer who sold the product |
| warranty of fitness for particular purpose | implied warranty |
| If a product does not carry a written warranty, then state law says that the product carries a(n | implied warranty |
| prohibits discrimination based on age, gender, race, religion, or marital status | equal credit opportunity act |
| law designed to protect consumers from poorly built cars | lemon laws |
| Free delivery is this type of product feature | extended product feature |
| another word for warranty | guarantee |
| federal agency that regulates the advertising of cosmetics and medical devices | FDA |
| the amount a customer must pay to repair a damaged item on extended warranty | deductible |
| states that a defective product will be repaired or replaced at the seller’s cost | full warranty |
| a promise that a product will meet certain standards | warranty |
| outlines exclusions from a warranty | disclaimer |
| settlement of a disagreement by an impartial third party | arbitration |
| an exception on a warranty | unreasonable use |
| a distinctly stated promise | express warranty |
