| A | B |
|---|
| SERV | Utility Contact for documenting service orders |
| PREMISES | Before creating any order, complete a thorough review of the ___________. |
| PENDING | Premise status when services are still being installed. |
| RETIRED | Premises status when services have been decommissioned. |
| ACTIVE | Premise status when Read Only-On (E7) is used. |
| CLOSED | Premise status when Turn-On order is used. |
| BANKRUPT | If you find an account with this status, do not reference the account. |
| SOPR | The path used to view all orders for a premises. |
| SOAC | The path used to view all orders for just that account. |
| EMERGENCY | Even though orders are scheduled for appointments, it is always possible the technician could get called away to an ___________. |
| PRMS | When a tenant requests a turn off, always go to this path to see if their are special Landlord instructions. |
| OPEN | Look for this order status to review if there are any orders that need to be linked. |
