| A | B |
| Consensus | An agreement among a group of people |
| Brainstorming | A creative group problem-solving technique that involves generating a large number of fresh ideas |
| Interest | an amount charged for borrowing money |
| Interoffice memo | A note from one person in the company to another person in the company |
| Markdown | The amount deducted from the retail price to determine the sales price |
| Markup | The amount added to the cost price to determine the sales price |
| Memorandum | A short written form of business communication that has a set format |
| Principal | The amount of money borrowed in a loan |
| Rate of interest | The percent that is the basis for the interest earned or paid |
| Term | The number of years for which a loan is extended |
| Service business | sell services rather than products |
| Manufacturing business | sells products to people other than the final customer |
| Retailer | sell products directly to the people who use or consume them |
| Entrepreneur | people who own, operate and take the risk of a business venture |