| A | B |
|---|
| a percentage fee decided by the government on the sale of goods and services | sales tax |
| a dollar or unit sales goal for the sales staff to achieve | sales quota |
| incentives that encourage customers to buy products or services | sales promotions |
| the projection of probable , future sales in units or dollars | sales forecast |
| sending via a specific route | routing |
| type of decision making used when a person needs little information about a product he/she is buying | routine decision making |
| the actions and activities assigned to or required or expected of a person or group | role |
| the systematic process of managing an organization’s risks to achieve objectives in a manner consistent with public interest, human safety, environmental needs, and the law | risk management |
| a charge account offered by a retailer that sets the credit limit and payment terms | revolving account |
| an auction where companies post online what they want to buy, and supplier bid for the contract | reverse auction |
