| A | B |
| letterhead | Often appearing at the top of a letter, the section of a letter that identifies an organization or individual. |
| Building blocks | Stored entries that can contain text or graphics and can be used in current or future documents; allow you to avoid entering text or graphics inconsistently or incorrectly. |
| Salutation | word of greeting used to begin a letter |
| Date line | Business letter element that consists of the month, day, and year of the correspondence. |
| Inside address | Business letter element that contains the addressee’s courtesy title plus full name, job title, business affiliation, and full geographical address. |
| Body | the main portion or message in a letter |
| Complimentary close | line in a business letter, preceding the signature block. |
| Signature block | Area in business letter where author signs his or her name. |
| Tab stop | A location on the horizontal ruler that tells Word where to position the insertion point when you press the TAB key on the keyboard |
| nonbreaking hyphen | A special type of hyphen that prevents two words separated by a hyphen from splitting at the end of a line. |
| CC (carbon copy) | indicates the other recipients to whom the message was sent. |
| BC (blind copy) | When you don’t want the primary recipient or cc recipients of the letter to know that you have sent the letter to a third party, you send |
| Block format | all parts of a letter (including paragraphs) begin at the left margin |
| enclosure | extra document or image included with a letter |
| margin | the blank space that surrounds the text on a page |
| Proof read | read for errors |
| Document theme | coordinated combination of colors, fonts, and effects. |