| A | B |
| database | A collection of related tiems maintained in the memory of the computer |
| word processing | Skill in usining text-editing euqipment and software applications |
| data processing | This type of worker has an aptitude for numbers |
| information processing | Command of basic filing rules and principles is a critical requirement for this type of worker |
| proprietorship | A business that is owned by on person |
| partnership | A business that is owned by two or more people and is considered a private business |
| corporation | A business that is organized under the laws of a state or the federal government and has many owners called stockholders |
| not-for-profit | The public library of a town is an example of this type of business. |
| government | The board of education for a school is an example of this type of business unit |
| ergonomics | The study of the relationships between work environment and the well-being of the employees. |
| formal orientation | An organized program for introducing emplyees to the company |
| informal orientation | An introduction to a new job that is guided by a supervisor |
| transitional | An office that is in the process of changing from one style of functioning to another |
| telecommuting | Communicating at a distance (or working from home) |
| work measurement | An evalution based on an employee's record of production is called |
| administrative support occupations | The U.S. Department of Labor classifies office positions under this general category |
| data processing workers | inventory assistant, accounts payable clerk, receiving clerk |
| division management | vice president of a department |
| General assistance and customer service workers | receptionist, general clerk |
| Information management and distribution/transmission workers | mailroom, records management clerk, reprographics clerk |
| middle management | manager of word processing |
| technical specialist | accountant, engineer |
| top management | president, chief executive officer |
| word/text processing workers | typist, |