| A | B |
|---|
| Leadership | The ability to influence others through voluntary cooperation. People want to follow |
| Management | the process of coordinating people and other resources to achieve the goals of the organization |
| Formal Leadership | you have been given the authority over a group of people |
| Informal Leadership | you have no authority, you lead by your example |
| Autocratic Leadership | task oriented style where workers are told what to do and how to accomplish it without much say |
| Participative Leadership | All members of the team are involved in identifying essential goals |
| Entrepreneurial Leadership | manager seeks to inspire workers with a vision and leaves them to make decisions on how to achieve the goals |
| Managed Resources | Material-Human-Financial-Informational |
| Functions of Management | Planning-Organizing-Leading-Controlling |
| Organization | A group of two or more people working together to achieve a common set of goals |
| Specialization | the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people |
| departmentalization | The process of grouping jobs into manageable units |
| delegation | assigning part of a managers work and power to other workers |
| decentralized organization | an organization in which management consciously attempts to spread authority widely in the lower levels of the organization |
| centralized organization | an organization that systematically works to concentrate authority at the upper levels of the organization |
| Corporate Culture | the inner rites, rituals, heroes, and values of a firm |
| Planning | establishing organizational goals and deciding how to accomplish them |
| Top Line Manager | an upper-level executive who guides and controls the overall fortunes of the organization |
| Middle Manager | a manager who implements the strategy and major policies developed by top management |
| First Line Manager | a manager who coordinates and supervises the activities of operating employees |
