| A | B |
| return address | Address of the person sending the letter. |
| dateline | Part of the return address in the personal-business letter. |
| Letter/inside address | The receiver's name, address, city, state and zip code. |
| Enclosure/Attachment | Additional items that are included with the mailing of the letter. |
| Block-style format | All lines of the letter begin at the left margin (no indentations). |
| Complimentary Closing | A formal "goodbye" after the body of letter. |
| Salutation/Greeting | Is a form of greeting in a letter. Example: Dear Sir or Madam: |
| 4 spaces | How many times should you enter after the dateline? |
| 2 spaces | How many times should you enter after the salutation/greeting. |
| 4 spaces | How many times should you enter after the complimentary closing. |
| 2 spaces | How many times should you enter at the end of a paragraph in the body of the letter. |
| Open Punctuation | A letter formatted without punctuation following the salutation/greeting or the complimentary closing. |
| Mixed Punctuation | A letter formatted with a colon following the salutation and a comma following complimentary closing. |
| Body | Where the message is conveyed in the personal business letter. |
| Typed/Keyed Name | The authors typed name. |
| Signature Block | Signature of the writer. |
| Handwritten Signature | The author signs the letter after it has been printed. |
| Personal Business Letter | Is correspondence sent from an individual using their home address to a person or organization. |