| A | B |
|---|
| collaboration | working together |
| committees | teams with a long life span/permanent |
| active listening | turn off filters and biases |
| constructive feedback | focus on process and outcomes; not people |
| destructive feedback | criticism with no guidance |
| critical listening | understand/evaluate meaning |
| groupthink | withhold unpopular opinions |
| minutes | written summary of the meeting decisions |
| norms | informal standards of conduct |
| parliamentary procedures | method of having an effective meetings |
| selective listening | listens only to part of a message |
| team | two plus people with shared mission |
| virtual meetings | online |
| wiki | website anyone can add new information |
| content listening | understand/retain message |
