| A | B |
| culteral competency | cultural differences affecting communication and adust your style |
| cultural context | convey message using cues, stimuli, and understanding |
| cultural pluralism | accepting cultures on their own terms |
| culture | shared systemof symbols, beliefs, attitues, values, expectations, and norms |
| diversity | individuals characteristics and experiences |
| ethnocentrism | judge other groups |
| high-context culture | rely more on nonverbal/environmental |
| idiomatic phrases | phrases that mean more than literal; hard for nonnative speakers |
| interculture communication | messages can be intrepreted differently |
| low-context culture | rely more on verbal and less on nonverbal |
| stereotyping | assigning attributes based on culture/social group |
| xenophobia | fear of strangers/foreigners |