| A | B |
| Ergonomics | The study of how a person’s work environment and tools affect the person |
| Posture | The way the typist sits, the way the typist’s arms, wrists, fingers, legs, and feet are placed |
| Technique | The form and keying style that a typist uses while operating the keyboard. |
| Workstation | The arrangement of the monitor, keyboard, mouse, copy, and other materials on the desk. |
| Character | Any typed letter, number, or symbol |
| Gross | The number of words a typist keys in timed period. |
| Home Row keys | The row of keys on the keyboard on which your fingers rest when not typing; A S D F J K L ; |
| QWERTY keyboard | A standard keyboard, named for the first 6 letters on the keyboard |
| Touch typing | Also known as the touch method of keyboarding; the ability to type without looking at the keys on the keyboard |
| Emoticon | Also known as smileys, characters that are combined to form pictures when communicating on the Internet |
| Numeric keypad | Keys at the right side of the keyboard, used to enter numbers and perform calculations |
| Num Lock | Key that must be activated in order to use the numeric keypad |