| A | B |
| The neutraliser does this to the hair | It fixes the curl |
| The neutraliser has been left on too long | It can damage the hair |
| The neutraliser has not been left on long enough | You could have a weak curl result |
| The neutraliser hasn't been rinsed properly from the hair | It could cause chemical damage to the hair |
| It is important to rinse thoroughly before you neutralise | It could cause a poor perm result |
| A neutraliser is used which is too strong for the hair type | It could damage the hair and cause it to become dry and brittle |
| A neutraliser is used which is too weak for the hair type | You would get a weak curl result |
| Long hair and very thick hair should be | Rinse for ten minutes |
| The perm hasn't been rinsed thoroughly from the hair | The perm may not last as long and the curl could be weak |
| You use this conditioner after the neutraliser | herbal anti-oxydant |
| The correct conditioner does this | It close the cuticle and stops any further oxidation |
| You need to do this to the hair to stop the neutraliser becoming diluted | Blot thoroughly |
| If the neutraliser is diluted this could happen to the hair | The curl can be either weakened or relaxed |