| A | B |
|---|
| Autocratic Leader | Makes all decisions; Expects all to follow directions |
| Democratic Leader | Encourages participation of all team members in decisions and problem solving; Listens to the opinions of others |
| Laissez-faire Leader | Strives for minimal rules; Allows individuals to function independently |
| Acting Reactive Strategy | Tell the group what the resolution will be; Useful in emergency situations or when emotions are high |
| Adjusting Reactive Stategy | Give and take to reach a middle ground |
| Accommodation Reactive Strategy | Sacrificing self concerns to yield to another person |
| Avoiding Reactive Strategy | Withdrawing, sidestepping or postponing the issue; Explain why you are doing nothing and when you expect to deal with the process |
| Forming | Awareness stage, team meets to gather information and create goals |
| Norming | Co-operation stage, clarification of purpose and objectives |
| Storming | Conflict stage, listen and accept ideas from others, more regard to others values and views |
| Performing | Productivity stage, working together as a tem |
| Free Communication | Act of exchanging information |
| Trust | Reliability, dependability |
| Collaboration | Working together for a common goal |
| Consensus Decisions | General agreement and the process of getting there; Look for the best win-win outcome for the team. |
| Complementary Skills | Every team member has a role and a specific contribution to make to the team; Each member adds to make the whole bigger than the sum of its parts. |
| Commitment | Teams work toward desired outcome. |
