| A | B |
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| AFL-CIO | “The American Federation of Labor and Congress of Industrial Organizations; federation of North American labor unions founded in 1955” |
| Agency shop | A union security agreement in which nonunion members are required to pay dues |
| Apprentice | A union worker who is just beginning in an occupation |
| Arbitration | The act of settling a dispute by using an uninvolved third party |
| Arbitrator | A person who assists in negotiations |
| Benefits | “Advantages or payments employees receive in addition to their wages |
| Boycott | A union pressure strategy in which union members refuse to buy a company's products and encourage others to do the same |
| Change to Win Federation | A coalition of North American labor unions founded in 2005 |
| Collective bargaining | The negotiating process in which union leaders and company representatives engage to determine the terms and working conditions that are to be provided to employees |
| Concession | Something that is given up during a negotiation |
| Corporate campaign | A union pressure strategy that involves disrupting shareholder meetings or buying up stock |
| Cost-of-living adjustment A | n annual increase in wages designed to keep up with inflation |
| Craft union | “A union made up of workers with a particular skill |
| Federation | The highest level of union organization consisting of a group of national unions |
| Grievance procedures | A formal method of settling disagreements between workers and employers |
| Independent union | A union that does not belong to a federation |
| Industrial union | A union made up of workers in the same industry |
| Injunction | “A court order forbidding someone from carrying out an act |
| Journeyman | “A skilled union member who has taken courses in an occupational area |
| Labor contract | “An agreement between a union and a company outlining the wages |
| Labor union | A group of workers who join together to improve the terms and conditions under which employees work |
| Local union | The lowest level of union organization; dues are paid to local unions |
| Lockout | A company pressure strategy in which the business is closed temporarily and the employees are not allowed to work |
| Master | A skilled union member who has worked as a journeyman and who is a team leader for other employees in the same occupation |
| Mediation | The process in which a neutral third person works to help opposing parties resolve a conflict |
| Mediator | A person or agency that clarifies issues and makes suggestions concerning contract negotiations |
| National/International union | A level of union organization that consists of a number of local unions |
| Open shop | A union security agreement that does not require employees to join the union or pay dues |
| Picket | “A union member involved in a picketing strategy (carrying signs |
| Picketing | “A union pressure strategy in which union members stand near a company's entrance during a conflict or strike |
| Professional union | “A union made up of workers in the same profession |
| Ratify | To approve or sanction |
| Right-to-work laws | Legislation that prohibits the requirement of employees to join a union |
| Seniority | The amount of time an employee has worked for a company |
| Sick-out strike | “A union pressure strategy in which all employees call in “sick” at the same time” |
| Sit-down strike | “A union pressure strategy in which employees stay on the job but refuse to work; also known as sit-in strike” |
| Strike | A union pressure strategy in which employees stop working and leave their jobs |
| Strikebreakers | A company pressure strategy in which the company hires non-union members to work while union members are on strike |
| Sympathetic strike | A union pressure strategy in which employees of one local union walk off the job to support another union that is on strike |
| Tentative agreement | An agreement between union leaders and company representatives that has not yet been approved by the union members |
| Trade union | See craft union |
| Union security | An agreement under which a union may or may not require company employees to join the union or pay dues |
| Union shop | A union security agreement in which employees are required to join the union after their probationary period |
| Wages | “Money payments for labor on an hourly |
| Wildcat strike | A union pressure strategy in which local union employees refuse to work but do not have the consent of the national union |
